Jim CosmasSwitching from time and material to flat rate is as much a people problem as a pricing problem. Here's how to roll it out without losing your best techs.
Jim CosmasDoubling material cost is the standard most profitable plumbing companies run to. Here's why a 30 to 50 percent markup falls short.
Jim CosmasA structured good, better, best menu lets plumbers present pricing instead of inventing it on the doorstep. Here's how to build one.
Jim CosmasA common target for well-run plumbing service departments, and why technician labor has to be counted inside cost of goods sold to get there.