
Keep your plumbing company - and your freedom
Keep your plumbing company - and your freedom
Remember when...
you started your business so you could call the shots?
Now private equity is calling the shots in your market. They’re buying out plumbing companies left and right - offering fast cash, then cutting corners and gutting soul. This week, we show you how to stay independent, stay premium, and stay profitable.
Plumbing Profit Play Series (Week 1 of 5): Stand Tall or Sell Out
✅ Week 1: Stand Tall or Sell Out
Week 2: Lock in Loyal Revenue
Week 3: Hire and Keep Elite Techs
Week 4: Expand Services Without Bloat
Week 5: Exit on Your Terms (If You Want To)
What’s happening now
Over 800 home-service companies, including plumbing, have sold to private equity since 2022
These roll-ups use big budgets, slick CRMs, and SEO armies to win market share
But customers and techs are noticing - service quality is slipping and culture is disappearing
Three Strategic Moves
1. Sell Value, Not Discounts
Why it matters:
PE-backed companies compete on scale. You win on trust and craftsmanship. Raising prices while communicating value attracts better customers and creates margin for growth.
How to implement:
Create a “No-Compromise Plumbing” package - guaranteed on-time, spotless cleanup, and follow-up call
Train techs to say: “We’re not the cheapest - just the most thorough.”
Use before-and-after photos in proposals to show work quality
What to avoid:
Don’t get sucked into price wars. Discounting is a race to the bottom
2. Build Contracts the Big Guys Can’t
Why it matters:
Recurring revenue is the holy grail. PE firms know it. You can offer more personal, premium versions.
How to implement:
Offer a “Family Plan” - annual inspections, priority scheduling, and member perks
Bundle services like water heater flushes, camera inspections, and leak detection
Send handwritten thank-you cards or small seasonal gifts to stand out
What to avoid:
Don’t over-automate. People want convenience and connection
3. Invest in Loyalty, Not Churn
Why it matters:
PE-backed firms burn through staff. You build loyalty with culture and growth. Happy techs sell better, stay longer, and grow your brand.
How to implement:
Offer a “Path to Ownership” - with bonuses, revenue share, or equity
Hold quarterly training and team meals
Celebrate wins with job-site shoutouts, bonuses, and monthly spotlights
What to avoid:
Don’t assume a paycheck is enough. Top techs get recruiter DMs every week
"You don’t need private equity money to win. You need pricing power, people power, and a premium customer experience."
5-Day Execution Plan
Monday
Audit pricing - are your packages built for margin or just fear of losing bids?
→ Outcome: Higher-margin offers
→ Tip: Raise prices for same-day bookings - rush means premium
Tuesday
Build a service contract worth renewing
→ Outcome: Recurring revenue that sticks
→ Tip: Call it a Peace of Mind Plan - not a contract
Wednesday
Meet with your techs about what independence means
→ Outcome: Buy-in and team loyalty
→ Tip: Offer a bonus for anyone who generates a new recurring customer
Thursday
Text the last 10 customers a thank-you note
→ Outcome: Surprise and delight
→ Tip: Include a referral reward
Friday
Respond to every recent Google review
→ Outcome: Boosted visibility and reputation
→ Tip: Turn the best reviews into marketing material
Bottom-line recap
Private equity is flooding the trades, but independence still wins. Raise prices, deepen loyalty, and turn your team into your moat.
Next-week tease
In Week 2, we’ll build recurring revenue with sticky service contracts and subscription plumbing
Your next step
Before you get another buyout call or lose another tech to a PE-backed competitor, download the Private Equity Guide for Home Service Owners. Learn how the game is played - and how to win, whether you stay or sell.
👉 https://thebluecollarwave.com/pe-guide
Jim Cosmas
The Blue Collar Wave
https://thebluecollarwave.com